Opposition supporters distrust the promise

The Shah removed the long-serving head of the security service as unrest undermined confidence in the regime.

A new director was appointed in an attempt to change the public face and methods of the monarchy's security apparatus.

Revolution supporters interpreted the personnel change as evidence that sustained protest could force retreats from the state.

Changing its director did not erase memories of imprisonment, torture and surveillance under royal rule.

In a national broadcast, the monarch pledged political liberalization and elections in an effort to calm growing unrest.

The concession showed that the palace could no longer dismiss protest as the work of a small minority.

Increasing numbers of demonstrators called for an end to royal rule rather than adjustments within the existing system.

Residents joined protests against repression, inequality and royal rule during the holy month of Ramadan.

Lethal repression intensified anger and helped move the political crisis toward emergency rule.

Commercial closures demonstrated the capacity of merchants to turn economic action into political pressure.